FAQs

FAQ

What are the shipping times for your products?

We take from 12 to 24 hours to process your orders. Please contact us at this email address aftersalescustomers@gmail.com if you have not received anything yet.

Do you ship all over the world?

Yes, absolutely. We ship worldwide.

 

Where are you located?

We are located in Switzerland

I still have not received my order. What takes so much time?

We apologize for the delay. If you still feel that you need help in tracing your package or would like to inquire about it, please contact us by email at the following address. aftersalescustomers@gmail.com

Do you have a refund policy?

We try our best to solve all the problems that our customers might encounter with their articles online. If you still wish to receive a refund on your order, we can of course complete the payment, in case the appeal is made within 24 hours from the date of the order and that the product or products concerned are not paid. For more information, please read more about our refund policy

For services on exlusive skins we do not refund.